IT Process Support

• Managed IT Services

Efficient management of information services includes the integration of people, processes and technologies into a well-designed system that is based on a set of best practices for IT processes (ITIL). FMC can assist you with solutions for defining IT services, creating a service catalogue, assessing your current condition and organisation, designing key processes, preparing internal and/or external SLAs, etc. At the technical level, we can automate individual repetitive tasks using PowerShell. This makes the system function faster and more reliably and makes the job of system administrators easier. And with SaaS cloud services, we complement our support portfolio for processes both inside and outside the Information Department.

• Secure Business and Management

In addition to consultancy services related to information protection, audit trail management and business continuity management, FMC also offers technical solutions that support your established security policy or business continuity system. We provide solutions for network security, backup and data recovery, data encryption and backup site planning as well as support for business continuity systems. We also offer specific solutions for identity and audit trail management.